December 15, 2017 The Experience Designers CED, cx17, Tech, Experience Orchestrating a New Subway Experience December 15, 2017 The Experience Designers CED, cx17, Tech, Experience The passenger journey.
June 18, 2017 The Experience Designers Markets, Experience, cx16 Public Transit as a CX Design Opportunity June 18, 2017 The Experience Designers Markets, Experience, cx16 Public transit has an image problem. How can we fix it?